All Go Racing Packs are dispatched by recorded delivery via Royal Mail postal service, unless collected from our office or sent by another dispatch service on request. You should receive your pack within 10 days of ordering. If you have not received your pack within this period, please call our Sales Team on 0843 453 3000* and we will make alternative arrangements.
All Royal Mail services apply on UK mainland addresses only.
MSV hopes you will be totally satisfied with the products but if you would like to cancel your order you may do so within 7 working days after receiving them, by notifying MSV in writing at MotorSport Vision Centre, Brands Hatch Circuit, Fawkham, Longfield, Kent DA3 8NG, or by fax to 01474 874766. You must then return the products in original condition within a further 14 days, unused, to: Returns, MSV Online Sales, MotorSport Vision centre, Brands Hatch, Fawkham, Kent DA3 8NG. Please enclose a copy of your order confirmation and your reasons for returning the products.
Following receipt of properly returned, undamaged products, MSV will confirm cancellation by email and will repay to you the cost of the products within 30 days from receipt of your cancellation by crediting the original purchaser’s payment card. Alternatively, you can request an MSV online shop credit that can be used against future purchases at the online shop. MSV will not refund the postage costs of delivery or return unless the products are faulty.
Any items returned outside the 7 working day timeframe described above will only be accepted at MSV’s discretion and can only be refunded as an online shop credit.
Calling our Sales Team
Calls in to our Trackday Sales Team may be monitored for quality assurance and staff development purposes.
Jurisdiction and Applicable Law
These Terms and Conditions are governed by English Law. The English Courts will have exclusive jurisdiction over any dispute or claim relating to these Terms and Conditions.
MotorSport Vision Limited is a company registered in England and Wales under company number 3446418 and with its registered office and trading address at MotorSport Vision Centre, Brands Hatch Circuit, Fawkham, Longfield, Kent DA3 8NG. JPM Limited (trading as "PalmerSport") is a company registered in England and Wales under company number 2021209 and with its registered office at The Old Post Office, Worthing Road, Southwater, West Sussex RH13 9EZ.